Rewarding customer loyalty.
Straumann eXclusive is a customer loyalty program focused on recognizing and rewarding our valued customers who are dedicated to growing their business with Straumann. Straumann eXclusive offers premium benefits to help enhance your practice. This loyalty program has been designed to showcase the appreciation that Straumann has for all of our devoted customers.
Straumann eXclusive will be replacing the current Pinnacle customer loyalty program and will go into effect in 2023. Explore this new loyalty program, its tiers, qualifications and benefit offerings below.
How Does It Work?
It’s simple! The new Straumann eXclusive customer loyalty program will begin in 2023 and will still run from year to year, just like our current program. Qualifications for the new program are based on calendar year January 1 through December 31, 2022 total net sales or implant volume purchases. There are now 4 tiers in our customer loyalty program for which Straumann customers can now qualify. The required annual purchase volumes for our new 4-tier program are listed below and are required to maintain membership status from year to year.
This new program’s benefits will go into effect on April 1, 2023, and its benefits will be active for a full year. If your total net sales or implant volume purchases in 2022 qualifies your practice for one of Straumann’s new loyalty tiers, you will then have access to those benefits from April 1, 2023 to March 31, 2024. Any benefits or services not utilized in the qualified program year cannot be carried over to the following year. A clinician must be part of a qualifying practice during that program year to enjoy that tier’s exclusive membership benefits and services, regardless of purchase volumes or affiliations during the previous calendar year.
Program Tiers and Qualifications
2023 Benefits Breakdown
Benefits | Silver |
Gold |
Platinum |
Roxolid |
Education |
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ITI First-Year Membership discount |
10% | 20% | 30% | 6 months free |
Straumann National Education in-person or virtual course discount |
10% | 20% | 30% | 40% |
SPEAR: Complimentary Pass to a virtual seminar, valued at $1,695 CAD Each |
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Practice Growth |
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Access to TeethToday website |
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Access to Personalize TeethToday patient marketing materials |
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Practice listing on Doctor Locator on the Teethtoday website |
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Special Events & Awards |
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Recognition plaques, awards or certificates |
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Straumann eXclusive conference |
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Straumann eXclusive conference one day pre-event for Roxolid members only |
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Shipping and Operations |
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Complimentary 2nd day shipping on orders over $300 CAD |
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Access to Straumann eShop and free ground shipping |
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Straumann Online Verification Tool |
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Priority Customer Phone support |
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Complimentary 2nd day shipping on orders under $300 CAD |
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Product |
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The Straumann Guarantee® |
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The 2023 Straumann eXclusive Customer Loyalty Program year runs from April 1, 2023 – March 31, 2024.
Private Practice Qualifications:
Private practice qualification is based on January 1 through December 31, 2022, on total net sales or implant volume purchases. The purchase volumes above are required to maintain membership status from year to year. Emdogain purchases alone will no longer qualify for program membership. Any benefits or services not utilized in the Program Year may not be carried over to the following year. A clinician must be part of a qualifying practice during the Program Year to enjoy member benefits and services, regardless of purchase volumes or practice affiliations during the previous calendar year.
Dental Service Organization and Group Purchasing Organization Qualifications:
For Dental Service Organization and Group Purchasing Organization each practice location must meet the purchase requirements individually during the previous year to qualify for program membership and enjoy member benefits and services of the active program year. Emdogain purchases alone will no longer qualify for program membership. Any benefits or services not utilized in the Program Year may not be carried over to the following year. Purchase requirements are based on the net total sales of each individual practice location and not volume of implants purchased by the individual practice location during the qualifying year; January 1 through December 31, 2022. The purchase volumes above are required to maintain membership status from year to year.
The terms and benefits identified here are current as of April 1, 2023. Straumann reserves the right to modify or cancel terms of membership or benefit program available through the program at any time and without notice. Straumann is not responsible for any claims or damages asserted by customers in reliance upon the terms and benefits of the program. The benefits of the program are subject to Federal and State law; including, but not limited to, the exclusion of select benefits and mandatory reporting.
The Straumann eXclusive conference will be replacing the current Straumann platinum conference and information on this new and improved eXclusive conference will be shared throughout the year. Subject to State and Federal reporting laws and regulations (Sunshine Act). Not valid for MA and VT clinicians.
Straumann may decline to produce materials that do not comply with legal or regulatory requirements. For implants placed as of April 1, 2011, Straumann will replace any failed implant under the limited warranty provided that genuine Straumann products have been used to place and restore it.
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