Canada – English
Convenient, efficient and transparent.
We have a dedicated and professional back office that can consistently provide the high level of service expected by Straumann customers. This includes accepting returns and exchanges on the majority of our products. Full terms and conditions can be found in our returns policy*. The self-service functionality of the e-shop allows highly convenient, efficient and transparent processing of your returns.
* Terms and conditions may vary from country to country. Please contact your local Straumann representative for further information.
Print a Prepaid Return Label
When you use our preferred shipping carrier UPS, you are able to track your return online and have faster service. UPS will have your package at our facility in 2 to 5 business days.
Please note: by using this prepaid return label you will benefit from our discounted rates and your credit will be reduced by $11.50
Important: If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front.
Please ship your return to:
Straumann Returns
1109 Clay Avenue
Unit 8
Burlington, Ontario L7L 0A1, Canada
1109 Clay Avenue, Unit 8, Burlington, Ontario L7L 0A1, Canada.
Contact Us to Learn More
Straumann collects your information to facilitate the commercial relationship, contact you regarding future product offerings and promotion and all other permissible business purposes. Please see our Privacy Policy for more information.